Refund Policy

Thank you for choosing GrabMyGig! We appreciate your business and are committed to providing you with a great experience. Please review our refund policy carefully before making a purchase.

1 Subscription Terms

GrabMyGig offers subscription-based services, billed on a recurring basis according to your selected billing cycle (weekly or monthly). By subscribing, you agree to the terms outlined in this policy and are responsible for managing your own subscription, including any cancellations.

2 Refund Eligibility

We understand that situations might change, and you might need to request a refund. To ensure fairness and clarity, we have established a strict time window for refund requests.

48-Hour Refund Window

Refund requests will ONLY be accepted if submitted within 48 hours from the time of purchase.

This means:

  • Your refund request must be submitted within 48 hours (2 days) of your purchase date and time
  • The 48-hour period begins at the exact time your payment is processed
  • This policy applies to all subscription plans (weekly, monthly, or any other billing cycle)

⏰ Important Time Limit:

If your purchase was made on January 1st at 2:00 PM, you must submit your refund request by January 3rd at 2:00 PM to be eligible.

No Refunds After 48 Hours

Refund requests submitted after 48 hours from the time of purchase will NOT be accepted under any circumstances.

Once the 48-hour window has passed, all sales are final and non-refundable, regardless of usage or subscription status.

3 Responsibility for Cancellation

It is the user’s responsibility to cancel their subscription before the next billing cycle if they no longer wish to continue. Failing to cancel on time may result in automatic renewal and charges, which are non-refundable.

4 How to Request a Refund

To request a refund, please contact our support team at grabmygig@gmail.com or use the in-app chatbox within 48 hours of your purchase. Include your order number and reason for the request.

⚠️ Critical Reminder: Refund requests must be submitted within 48 hours from the time of purchase. Requests received after this window will not be processed.

Refunds are typically processed within 5–10 business days after approval.

5 Changes to this Policy

GrabMyGig reserves the right to update this refund policy at any time. Changes take effect immediately upon posting within the app or on our website. We encourage users to review this policy periodically.